Before the Covid Pandemic hit in 2020, 99% of the worlds airlines paid travel agents like myself commission - this is how we used to get paid. As the global travel recession continued for such a long time the airlines gradually took this commission away from us - trying every tatic I imagine to try to survive. Unfortunately in this now almost post covid world, the airlines have decided not to reinstate our commission.
So in order for me to earn a living I now need to pass this service fee onto you, my valued clients.
What you get for my service fee :
So in order for me to earn a living I now need to pass this service fee onto you, my valued clients.
What you get for my service fee :
- The best value for money : I will tell you about all available choices, about special promotions and advise on the quality and value of a particular product.
- Maximum choice : I give you a wide variety of travel options and quotes from competing travel suppliers.
- Convenient one-stop shopping : I will save you time and money by handling all aspects of your trip from air tickets to car rentals, coach and train reservations, accommodation and activities.
- Customer advocate : If you experience any problems during your trip I will act on your behalf to put it right.
- Expert guidance : I am an expert in understanding the intricacies of the travel business and will ensure you get maximum advantage of what’s on offer.
- Personalised services : I'm not some impersonal voice which might be hundreds of kilometres away. I understand what you want and provide value.
- Professional advice : It is my job is to make sure you get where you want to at the best price and in the most pleasant way - and I take my job very seriously.
- Timing savings : I have all the information at my fingertips and can pull up all your travel-related options in seconds.
- Trust : I'm not some anonymous website. I'm a local Matamata based business. You know how to reach me and who I am.
- Unbiased information : I work for you, the consumer, not for the airline or any other travel supplier. My only objective is to get you the best value and satisfy you completely so you will come back and see me again!