Why Book With Us? (And Not Just “Do It Yourself” Online…)
Look — you can book your own travel online.
You can also cut your own hair, do your own tax return, and diagnose yourself on Google… but that doesn’t always mean you should.
Because here’s what we see every single week:
People turning up with a “great deal” they found online… that suddenly isn’t so great once you add baggage, fix the flight times, untangle the connections, or try to change anything.
And when it all goes sideways? Good luck finding someone who actually gives a damn.
We’re Not Your Typical Travel Agents (On Purpose!)
At Matamata Travel, we built this business very deliberately to be different.
No scripts.
No sales targets.
No pushing you into something that suits us more than you.
We’re an independent travel brokerage — which means we work for you, not a head office with monthly quotas.
We’ll tell you straight if something’s a bad idea.
We’ll find you something better.
And we’ll make sure it actually works from start to finish.
Small-Town Service… With Serious Buying Power
Now here’s the part most people don’t realise…
Behind our little Matamata setup sits some serious industry muscle.
We operate under Aspire Travel Group, which gives us access to exclusive deals, supplier relationships, and support that most people booking online will never see.
And when it comes to flights, we’re backed by Global Travel Network (GTN) — the engine room that helps us secure competitive airfares, better options, and real backup if things change.
So no — you’re not paying more to use us
And yes — we can often do better than what you find online
You Get Us (Not a Call Centre Somewhere…)
When you book with us, you don’t get passed around. You get Julz and Saskia — two well-travelled women who’ve been to over 110 countries and actually know what we’re talking about.
We’re the ones checking your flights.
We’re the ones fixing things if something changes.
We’re the ones answering the phone when you need help.
No 1-800 numbers.
No repeating yourself five times.
No “please hold while I transfer you.”
Perfect If You Just Want It Done Properly
A lot of our clients are what we lovingly call “mature, marvellous, and ready to roam.”
They’ve worked hard, they’ve got the money to travel properly… and they’re not interested in stuffing it up trying to DIY everything online.
We also look after a lot of solo travellers — whether that’s by choice or life’s thrown a curveball — and we make sure everything is safe, seamless, and stress-free.
The Bottom Line?
We care about your trip like it’s our own.
Not in a fluffy way — in a “we will chase things, fix things, and lose sleep over things if needed” kind of way.
Because at the end of the day, this business runs on trust… and we take that pretty seriously.
Ready to Do Travel the Easy Way?
If you want someone in your corner…
If you want it done properly…
If you want to actually enjoy the lead-up to your holiday instead of stressing about it…
You’re our kind of people.
Pop in if you’re local, or flick us a message from anywhere in NZ — we’ve got clients all over the country (and a few dotted around the world too).
Look — you can book your own travel online.
You can also cut your own hair, do your own tax return, and diagnose yourself on Google… but that doesn’t always mean you should.
Because here’s what we see every single week:
People turning up with a “great deal” they found online… that suddenly isn’t so great once you add baggage, fix the flight times, untangle the connections, or try to change anything.
And when it all goes sideways? Good luck finding someone who actually gives a damn.
We’re Not Your Typical Travel Agents (On Purpose!)
At Matamata Travel, we built this business very deliberately to be different.
No scripts.
No sales targets.
No pushing you into something that suits us more than you.
We’re an independent travel brokerage — which means we work for you, not a head office with monthly quotas.
We’ll tell you straight if something’s a bad idea.
We’ll find you something better.
And we’ll make sure it actually works from start to finish.
Small-Town Service… With Serious Buying Power
Now here’s the part most people don’t realise…
Behind our little Matamata setup sits some serious industry muscle.
We operate under Aspire Travel Group, which gives us access to exclusive deals, supplier relationships, and support that most people booking online will never see.
And when it comes to flights, we’re backed by Global Travel Network (GTN) — the engine room that helps us secure competitive airfares, better options, and real backup if things change.
So no — you’re not paying more to use us
And yes — we can often do better than what you find online
You Get Us (Not a Call Centre Somewhere…)
When you book with us, you don’t get passed around. You get Julz and Saskia — two well-travelled women who’ve been to over 110 countries and actually know what we’re talking about.
We’re the ones checking your flights.
We’re the ones fixing things if something changes.
We’re the ones answering the phone when you need help.
No 1-800 numbers.
No repeating yourself five times.
No “please hold while I transfer you.”
Perfect If You Just Want It Done Properly
A lot of our clients are what we lovingly call “mature, marvellous, and ready to roam.”
They’ve worked hard, they’ve got the money to travel properly… and they’re not interested in stuffing it up trying to DIY everything online.
We also look after a lot of solo travellers — whether that’s by choice or life’s thrown a curveball — and we make sure everything is safe, seamless, and stress-free.
The Bottom Line?
We care about your trip like it’s our own.
Not in a fluffy way — in a “we will chase things, fix things, and lose sleep over things if needed” kind of way.
Because at the end of the day, this business runs on trust… and we take that pretty seriously.
Ready to Do Travel the Easy Way?
If you want someone in your corner…
If you want it done properly…
If you want to actually enjoy the lead-up to your holiday instead of stressing about it…
You’re our kind of people.
Pop in if you’re local, or flick us a message from anywhere in NZ — we’ve got clients all over the country (and a few dotted around the world too).
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